Device FAQs

1. Put the cabinet bottom on a steady and even surface.

​2. Insert the side panel into the cabinet bottom. May need to press the buttons while inserting.

3. Put the bottom connecting wires through the pillar and make sure the end of wires comes out from top of the pillar.

4. Align the pillar with the arrow marking at the bottom. Then insert the pillar into the cabinet bottom. DO NOT turn the pillar.

5. Connect the top connecting wires and the bottom connecting wires, turn to lock. You may put the end of the top cabinet without connecting wire on bottom cabinet for easy installation. Ensure the colors are matched.

6. Insert the cabinet top to the side panel. May need to press the buttons while inserting.

7. Attach the cabinet top to the pillar.

8. Turn the pillar to lock it in place.

9. Assembly finished. Continue with Setup below.

Setup Guide: Assemble aspara Nature+ Smart Grower

1. Connect the power cord to the power adaptor. Plug into aspara first then the power outlet.

​2. Insert the sensing probe into the water tank.

3. Fill the tank to ‘max’ mark with tap water (if the tap water in your area is hard water, use distilled water).

4. Add 1 pack of nutrients into water in the tank. The nutrient packs can be found inside aspara seed kit.

5. Insert the tank into the cabinet on the stand (the front part of the tank should be inline with the stand). Use both hands when insert. The light will be on and the control panel will show 'Water tank connected' when properly inserted.

5a. For aspara Nature+, make sure the tank lock (Red circle) comes out after tank inserted. (And you will need to press the tank release button (arrow) to release the tank after locked.)

6. Insert seed capsules according to seed kit setup.

7. Place a germination dome over each seed capsules to keep seeds moist during germination.

8. Cover all capsules with the germination domes. You will need to remove them when you see sprouts growing in a few days or a week time (with 2 leaves appear or 1cm high).

9. Cover any empty holes with a grow hole cover.

10. Make sure all holes are covered to avoid bugs.

11. Slide the grow tray into the cabinet and push the grow tray in firmly. When properly inserted, the light will be on and the control panel will show 'Grow tray connected'.

12. Press any button to start planting online or offline. See How to connect for connection details.

13. Add more water after water running finished to make sure your grower is fully filled with water.

Setup Guide: How to set up the smart grower

Setup Guide: Start planting with offline mode

Select ‘Harvest’ in control panel.

When you have planted over 60 days, we would recommend to replace all water in tank and grow tray with fresh water.

Please visit our blog for more details.

You can shift from offline to online mode only after planting program ended. See How to Connect to go online.

When going from online to offline mode, pin the “Reset” button and make your choice again. If you reset during planting mode, you will not be able to continue with your current planting data.

The appliance should be cleaned with hands and aspara cleaning function between each growing session or if it has not been used for a while. Make sure planting program is ended (finish planting) before cleaning.

Please visit our blog for more details.

  • Make sure the plug to the power cord is plugged into an outlet and to the aspara.

  • Reset your aspara to factory setting by gently inserting a pin/straightened paperclip to the reset pinhole.

  • You can only adjust the lights when planting program has started.

  • Start planting program by selecting “Yes” when “Start Planting?” is displayed on display screen or by selecting 'Plant' in my veg page after you have added your aspara in the aspara app (See App FAQs for more details on linking aspara to app).

  • Light can be changed (from auto to white or dim light or off) by using control panel. Precise intensity adjustment can only be done in the app.

  • aspara™ has room for 16 seed capsules, you can grow up to 16 plants each time.

  • To help your plants grow healthy and strong, we suggest the maximum number of seed capsules to be planted in 1 time:
    Salad vegetables (e.g. kale, rocket): 8 capsules
    Herbs: 12-16 capsules
    Tomatoes: 4 capsules
    Radishes: 8-12 capsules
    Flowers: 12-16 capsules

  • aspara smart grower operates within a range of 100-240V (50-60Hz).

    Please contact your nearest authorised service centre or email us at

  • aspara smart grower circulates water so that your plants can keep growing even when you are on holiday. We would recommend you to fill up the water tank and switch the planting speed to “Slow” when you are away. You can see the planting speed selection in control panel of your aspara in your app, unselect auto growing mode, the planting speed will then be available for selection when your plant is in growth mode. You can switch back to auto growing after your holiday.

  • You can monitor and track the plant conditions instantly using the aspara app on your mobile device during your holiday.

  • Program A, B and C are the pre-set planting programs available only when aspara is not paired with the app.

  • If using the control panel, select program A/B/C according to the instructions on the seed kit box (you may need to extend the germination stage manually if your seeds have a longer germination period).

  • More planting programs are available in the aspara app. When you are using the app, aspara smart grower will apply the specific program automatically according to the selected plant type.

  • If you cannot find your answer above or you need our support, seek help from our Customer Support.